Privacy Policy

Effective Date: 14 Jan 2025

Turtle AV Pty Ltd (“Turtle AV,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.turtleav.com (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Website:

1.1 Personal Information

Information that identifies you as an individual, such as:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment details (if applicable for purchases)

1.2 Non-Personal Information

Information that does not directly identify you, such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages viewed on our Website
  • Referring website or source

1.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and gather Website usage data. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our Website and services
  • To process transactions and deliver products or services
  • To communicate with you, including responding to inquiries or sending updates
  • To improve our Website, including analyzing usage trends and preferences
  • To comply with legal obligations or enforce our terms and conditions
  • For marketing purposes, where permitted by law, such as sending promotional emails (you can opt out at any time)

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, website hosting, or marketing assistance.
  • Legal Compliance: When required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.
  • With Your Consent: When you provide explicit consent for specific sharing of your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal data
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain types of data processing
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at hello@turtleav.com.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the “Effective Date” noted at the top. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Turtle AV Pty Ltd
Email: hello@turtleav.com
Website: www.turtleav.com

Thank you for trusting Turtle AV Pty Ltd with your information.